đĻ Shipping and Deliveries
How long does shipping take?
Orders are processed within 1-2 business days. Delivery takes 1-3 business days to Italy.
What are the shipping costs?
Shipping is free for orders over âŦ100. For smaller orders, the cost is âŦ5.90.
Can I track my order?
Yes! You'll receive an email with your tracking number as soon as your order ships.
âŠī¸ Returns and Refunds
Can I return a product?
Yes, you have 14 days from receipt to return unused products with original tags.
How can I make a return?
Contact us by email at angolointimoshop@gmail.com for return instructions.
When will I receive my refund?
Refunds are processed within 7-10 business days of receiving your return.
đ Sizes and Fit
How do I choose the right size?
Please consult the size guide available on each product page. If you have any questions, please contact us for personalized assistance.
What do I do if the size is not correct?
You can exchange your size within 14 days of purchase.
đŗ Payments
What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.
Is the payment secure?
Yes, all payments are SSL encrypted and handled by Shopify Payments, one of the most secure payment processors in the world.
đ Privacy and Security
Is my data safe?
Yes, we comply with GDPR regulations and do not share your data with third parties. See our Privacy Policy for more details.
đ§ Customer Support
How can I contact you?
You can email us at angolointimoshop@gmail.com. We respond within 24 hours on weekdays.
Do you have a physical store?
Yes, we have a physical store. Contact us for the address and opening hours.